On 07/08/2019 11:53,

Dear Local Care Agency team.


I would like you to please forward this letter on to all of your staff members to read and include on your website:



My name is Lou. By now you should know me as the autistic client whose wife, N is always calling up the office to change the dates and times of my care. I can imagine how annoying sometimes this might have been for you…and for my poor wife too. I can only say this:

Thank you for your patience and understanding of who I am as a person.

I don’t have the words to express how grateful I am that God led me to your all. I must admit, at first, I did not want the support and help, because of my pride. There I was…a middle age woman with a hidden disability that some people did not seem to understand. To most people I look normal and perfectly capable of looking after myself. At one point in my life, I thought so too, but when I stopped drinking and faced myself and my past, I realised that, that was not the case. I needed the support to build up my confidence to manage life in the best possible way that I could. I had to allow strangers into my life and my home, which to be honest; at first was extremely hard for me to do.


I struggle with people and having relationships, I cannot manage the drama and stresses of it all. I do have one best friend though. His name is Jesus. We have a really good relationship; I get Him and He gets me. It works. So, I am never really alone. Also, I have a wonderful wife who puts up with me, even though I sometimes think she must be mad, but that is love for you. To top that, you came along and helped me to gain confidence and change the quality of my life, which have been life changing for me as a human being. You helped me to transform my life in so many ways. In a few days I am off to Hertfordshire to start my internship in becoming a farmer. You helped me to do this and therefore you should know that I appreciate the time, effort and energy you put into me to help me to improve my life so dramatically. I am your success story and I want you to know this. So, don’t ever feel like you are not important, because you are to me and to God too. Without your care, who will look after those in need of support? I am sorry that you are not always appreciated for the work that you do. I am praying that someday that will change and that society will realise how important and vital your roles are in this world.

All I can say to you is this: Thank you so much, to all of you for your support and care. I don’t have the words to express how thankful I am to you for helping me to move forward in my life. I truly appreciate it from the bottom of my heart. I will never forget you. I wish you all the best for the future.

May God bless all your lives with happiness, love and inner peace.


Kind Regards




Until recently I had searched and searched to find carers to meet my high standard of care; treating the whole person not just the immediate personal care but the entire persons welfare, and quality of life, socialising, education, domestic needs, or just being quiet, seeing the detail of need for the whole person as I have.
To my amazement I have finally found an agency who care as much as I do.